1. Program Description

This messaging program sends booking confirmations, scheduling updates, and text reminders to customers who have requested or scheduled an appointment with Car Hub through our website at https://carhubofficial.com/ or via our digital scheduling forms, and have explicitly opted in to receive SMS notifications.

Opt-in consent is strictly collected via our online web forms using a dedicated, un-checked checkbox that clearly outlines SMS consent. Messages sent include scheduling confirmations, calendar appointment reminders, rescheduling alerts, and direct customer support communications.

2. Cancellation Instructions

You can cancel the SMS service at any time. Simply text "STOP" or "UNSUBSCRIBE" to the same mobile number that sent you our messages. Upon receiving your "STOP" message, we will confirm your unsubscribe status via a final SMS notification. Following this confirmation, you will no longer receive SMS messages from us. If you wish to rejoin the program in the future, simply sign up or book an appointment as you did initially, and we will resume sending updates to you.

3. Support Information

If you experience any operational issues with our messaging program, reply directly with the keyword "HELP" for immediate assistance, or reach out to us at our customer support desk via email at [email protected].

4. Carrier Liability

Mobile carriers are not liable for delayed, misrouted, or undelivered messages.

5. Message & Data Rates

Standard message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies dynamically based on your ongoing service usage, vehicle updates, and specific appointment schedule. For questions about your standard text messaging plan or data plan, please contact your wireless provider.

6. Supported Carriers

Our SMS compliance program works with all major U.S. wireless carriers, including AT&T, T-Mobile, Verizon, and most regional wireless networks.

7. Age Restriction

You must be 18 years or older to participate in our conversational or automated SMS program.

8. Privacy Policy

For details regarding how we safeguard your personal information and mobile consent data, please refer to our full framework at https://carhubofficial.com/privacy-policy. We strictly comply with all applicable laws and regulations, including the Telephone Consumer Protection Act (TCPA) and CTIA guidelines.

GENERAL SITE TERMS

This website (the "Site") is owned and operated by The Hub Official LLC (doing business as Car Hub, "COMPANY," "we" or "us"). By utilizing this Site, you agree to be bound by these Terms of Service and to use the Site in accordance with these Terms of Service, our Privacy Policy, and any additional terms and conditions that may apply to specific sections of the Site or to specialized services available through Car Hub.

Accessing the Site, in any manner, whether automated or otherwise, constitutes active use of the Site and your binding agreement to these Terms of Service.

We reserve the right to modify these Terms of Service or to impose new operational conditions on the use of the Site from time to time, in which case we will update the revised text on this website page. By continuing to use the Site after we post updates, you accept the revised terms as modified.

INTELLECTUAL PROPERTY RIGHTS

Our Limited License to You

This Site and all materials available on it are the property of The Hub Official LLC and/or our affiliates or licensors, and are protected by copyright, trademark, and other applicable intellectual property laws. The Site is provided solely for your personal, non-commercial use.

You may not use the Site or its materials in a manner that constitutes an infringement of our rights or that has not been explicitly authorized by us.

Unless explicitly authorized, you may not modify, copy, reproduce, republish, upload, post, transmit, translate, sell, create derivative works, exploit, or distribute in any manner or medium any material from the Site. However, you may download and/or print one copy of individual pages for your personal, non-commercial use, provided that you keep intact all copyright and proprietary notices.

Your License to Us

By posting or submitting any material (including comments, photos, vehicle reviews, or feedback) to us via the Site, booking channels, or associated digital venues, you represent that you own the material or have obtained explicit permission. You grant us a royalty-free, perpetual, irrevocable, non-exclusive, worldwide license to use, modify, transmit, display, or distribute such material across our business channels.

DISCLAIMERS

Throughout the Site, we may provide links to internet platforms maintained by third parties. Our linking to third-party sites does not imply an endorsement or sponsorship of such platforms or the information, products, or services offered on them.

The information, products, and services offered on or through the Site are provided "as is" and without warranties of any kind, either express or implied. To the fullest extent permissible pursuant to applicable law, we disclaim all warranties, including implied warranties of merchantability and fitness for a particular purpose.

You agree at all times to indemnify, defend, and hold harmless The Hub Official LLC, Car Hub, its affiliates, and their respective officers, directors, agents, and employees from any claims, liabilities, costs, and expenses arising out of or related to your breach of any obligation, warranty, or representation under these Terms of Service.

ONLINE COMMERCE & ACCOUNT SECURITY

Vendor Interactions

Certain sections of the Site or booking widgets may interface with third-party networks or tools (such as billing applications or scheduling integrations). We are not responsible for the independent operational reliability of these separate programs. Your participation in any dealings with third-party vendors found through the Site is solely between you and that third party.

Registration & Passwords

To access certain booking history features or active client profiles, you may be required to register an account. You agree to provide accurate, current, and complete information. You are entirely responsible for maintaining the confidentiality of your login credentials and for all activities conducted under your portal. If you suspect unauthorized use of your portal, notify us immediately at [email protected].

TERMINATION & GOVERNING LAW

Termination

We reserve the right to terminate or suspend your access to our online platform without prior notice if we determine that you have violated these Terms of Service or engaged in conduct that we deem inappropriate, disruptive, or unlawful.

Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the State of New York, United States, without regard to conflict of law principles. Any dispute arising under these Terms shall be resolved exclusively through binding arbitration in that jurisdiction.

CONTACT INFORMATION

For any questions, concerns, or requests regarding these Terms of Service, please contact us directly at:

The Hub Official LLC (dba Car Hub)

Queens, NY 10285

United States

Email: [email protected]

Website: https://carhubofficial.com/